Evaluation

Assess the impact of health literacy principles on early childhood program practices.

Program evaluation is a chance to make organizational health literacy practices more effective. Prioritize talking about health literacy and assessing your program’s current practices.

Skill Development

Read Overview of Organizational Health Literacy to learn how an organization’s environment, practices, and policies can create barriers to clear communication.

Learning Activity

Integrating health literacy into practice begins with an understanding of the best practices for organizational health literacy. Use the guiding principles to help you find where you can include health literacy and communication best practices in your program’s goals, objectives, and action plans.

Resources

Here is where you can find more information about integrating health literacy into practice:

First Impressions
This resource has a series of exercises to help health care organizations consider how they support or create barriers for patients. You can change the activities listed on this page to fit your own program. Use this resource to see how families experience your program when visiting your website or talking with staff on the phone. With the Walking Interview, learn how families experience your facilities.

HLE2 The Health Literacy Environment of Hospitals and Health Centers
Explore this toolkit to find out if your program has signs, resources, forms, policies, and practices that can help families and staff get around your program. It also supports you to help them find information they can easily understand and make good decisions about health and safety. The HLE2 has five sections, each with a tool to rate your organization’s use of key health literacy practices. The assessments were developed for hospitals and health centers, but you can easily adapt them for your program.