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Crisis and Support Hotlines

Families deal with a wide range of experiences, both good and bad. Crisis and support hotlines provide free counseling, resources, and support from qualified providers. Many of them are available 24 hours a day. The websites and hotlines below offer support for adults and caregivers around difficult topics such as child abuse, natural disasters, parent support, domestic violence, and suicide. These resources offer confidential support from trained professionals who can provide additional resources.

Childhelp Hotline (funded by the Children’s Bureau, Administration for Children and Families)
Live hotline with resources to aid in every child abuse and neglect situation. Text and live chat are also available. 
Hours: All day, every day
800-4A-CHILD (800-422-4453) (toll-free)

Disaster Distress Helpline (operated by Substance Abuse and Mental Health Services Administration's (SAMHSA), U.S. Department of Health and Human Services) 
Live crisis counseling and referral support for people experiencing emotional distress related to natural or human-caused disasters.
Hours: All day, every day 
800-985-5990 (toll-free)

Parent Helpline (operated by Parents Anonymous)
Trained parent advocates provide support to empower parents. 
Hours: Monday through Friday, 10 a.m. PT to 7 p.m. PT 
855-4A PARENT (855-427-2736) (toll-free)

Suicide Prevention Lifeline 
The Lifeline provides 24/7, free, and confidential support for people in distress. Find prevention and crisis resources for you or your loved ones, and best practices for professionals.
Hours: All day, every day
800-273-TALK (toll-free)

Domestic Violence 

National Domestic Violence Hotline (federally funded)
Hours: All day, every day 
800-799-SAFE (800-799-7233) (toll-free)

StrongHearts Native Helpline (a project of the National Domestic Violence Hotline)
Hours: 7 a.m. to 10 p.m. CT, every day
844-7NATIVE (844-762-8483) (toll-free); live chat also available 

Substance Use

SAMHSA's National Helpline 
This national helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service for individuals and families facing mental or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information. The service is available in English and Spanish.

  • FindTreatment.gov
  • Alcoholics Anonymous: 212-870-3400
  • National Association for Children of Alcoholics: 888-554-COAS (2627) (toll-free)

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